308 Responsible Gaming — A Guide to Your Safety
At 308, the enjoyment of gaming must go hand in hand with your personal wellbeing. This page is dedicated to helping you understand how to play responsibly, recognise warning signs, and make the most of the control tools we provide.
308's Commitment to Healthy Gaming
308 believes that online entertainment should be enjoyed responsibly. Our platform is built not only to deliver an engaging gaming experience, but also to ensure every Malaysian user stays safe and in control while using it.
We provide a range of tools and resources to help users make informed decisions — including self-control features, deposit limits, and break options. We take this responsibility seriously and encourage every user to make active use of them.
Games are for users aged 18 years and above. If you feel that gaming is starting to affect your daily life, finances, or relationships, please use the available control tools or seek help right away.
Recognise the Signs of Risky Behaviour
Spotting warning signs early is the most important step you can take to protect yourself. Consider whether you're experiencing any of the following:
- Spending more than you can afford to lose.
- Borrowing money to fund your gameplay.
- Neglecting bills or other financial responsibilities.
- Chasing losses in the hope of "winning it back."
- Feeling restless or irritable when you're not playing.
- Hiding your gaming habits from family or friends.
- Neglecting work, school, or personal relationships.
- Playing to escape stress or life's problems.
If you recognise yourself in any of the situations above, that's not a sign of weakness — it's a sign that it's time to act. 308 is here to help you take the control measures you need.
Self-Control Tools Available to You
Set a maximum daily, weekly, or monthly deposit amount in MYR. This limit ensures you don't spend beyond your planned budget. Once set, it takes effect immediately.
If you feel like you need a break, the cooling-off option lets you temporarily suspend access to your account — whether for a few hours, a day, or longer. During this period, you will not be able to log in or make any transactions.
For users who wish to stop playing for a longer period, the self-exclusion option allows an account to be temporarily or permanently closed. This is a personal commitment we fully respect and cannot be easily reversed.
All of these control tools are accessible through your account settings after logging in. If you need help activating them, contact the 308 support team directly through the platform.
Smart Tips for Setting Time & Budget Limits
Before starting a gaming session, take a moment to set two important things: a time limit and a budget limit. These aren't restrictions — they're how you stay in control and keep the experience enjoyable.
Time Limit
Decide how long you want to play before starting a session. For example, set a limit of 30 minutes or one hour. Once that limit is reached, stop — even if you're on a winning streak. Playing for too long can impair your focus and judgement.
Budget Limit
Decide on an amount in MYR you're comfortable losing — and treat it as the cost of entertainment. Never play with money set aside for daily expenses, bills, or savings. When your budget runs out, that's your cue to end the session for the day.
Minor Protection
308 takes the protection of minors very seriously. Our platform is strictly for users aged 18 and above, and we enforce this requirement through a verification process during account registration.
- Make sure your account password and login details are not easily accessible to your children.
- Use the parental control features available on your device to block access to gambling websites.
- Never leave your device unattended while a login session is still active.
- Have open conversations with your teenagers about the risks of online gambling.
If 308 suspects or receives a report that an account is being used by a minor, we will investigate immediately and close the account without prior notice.
Any balance in the account will be held while the investigation is ongoing. Parents or guardians who discover that their child has registered an account may contact our support team for further action.
Life Balance & Getting Professional Help
Healthy gaming means it remains just a small part of your broader life — not the main focus. Make sure you're still spending quality time with family, pursuing other hobbies, and looking after your physical and mental wellbeing.
If you or someone you know feels affected by gaming habits, don't hesitate to seek help. Reach out to the 308 support team through the platform to activate self-control options, or get support from a qualified mental health professional.
Remember: asking for help is a sign of strength, not weakness. You don't have to go through this alone.
Support email: [email protected]